Serving Carrollton, TX & Surrounding Areas “Thanks for giving Dring a ring, how can we make you smile?”
This is more than just a motto, it’s a part of our culture and a part of what makes Dring such an amazing company to work for. When you join Dring, you will be a part of a fast-growing organization that values people both inside and outside of the workplace. Dring was established in 1953 and is one of the oldest and trusted HVAC companies in Dallas Fort Worth. We specialize in providing an unmatched service to our clients in need of services and repairs. If you like working with high performing and driven people in a growing and supportive environment, then Dring is your next home!
Available Positions
ABOUT THIS ROLE:
Customer Care Representatives focus on building strong relationships through amazing experiences for customers. Successful CCRs demonstrate a genuine interest in how Dring’s services can help meet customers’ HVAC needs. Customer Care Representatives present options to customers to make their experience seamless and convenient. The goal is to change someone’s day for the better no matter how small the interaction.
WHAT YOU WILL DO:
- Make customers the priority in every interaction
- Build and earn the customers’ trust
- Create wow moments for the customer, the company, and the Customer Care team
- Possess strong character and values
- Work effectively and efficiently with the team
WHAT WE EXPECT FROM YOU:
- Handle inbound and outbound customer service calls
- Handle overflow appointment requests
- Handle on-call as needed
- Meet or exceed metric expectations consistently
WHAT YOU WILL NEED:
- A fun, positive, and competitive nature, willing to work within a team while also meeting professional goals
- A hunger for personal growth in and outside of the workplace
- A high standard for one’s work
WHY YOU’LL LOVE WORKING HERE:
- Opportunity to be a part of a team that cares about your personal life just as much as your professional life
- You like having fun and being a part of an awesome work family
- Opportunities for growth and development
- Discount on company services for you and your family and friends
- Amazing benefits: 100% paid insurance option, paid holidays, paid vacation (after 1 year of employment), monthly company meetings & many other fun activities and contests
Job Type: Full-time
Salary: $15.00 – $20.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Education:
- High school or equivalent (Preferred)
Ability to commute/relocate:
- Carrollton, TX 75006: Reliably commute or planning to relocate before starting work (Preferred)
ABOUT THIS ROLE:
Dispatch Coordinators’ focus on efficiently and effectively managing our service call schedule and serve as the liaison between technicians’ and customer’. Successful Dispatch Coordinators’ demonstrate the ability to dispatch technicians effectively based on varying factors such as technician experience, service opportunity, and geographical location. Dispatch Coordinators’ serve as extension to the service manager to help create a seamless experience in ensuring the right technician is in front of the right service opportunity.
WHAT YOU WILL DO:
- Make customers’ and technicians’ the priority in every interaction
- Build and earn the technicians’ and customers’ trust
- Work effectively and efficiently to ensure service appointment expectations are both set and met
- Possess strong character and values
- Work effectively and efficiently with the team
WHAT WE EXPECT FROM YOU:
- Handle inbound and outbound customer service calls
- Handle overflow appointment requests
- Handle on-call as needed
- Meet or exceed metric expectations consistently
WHAT YOU WILL NEED:
- A fun, positive, and competitive nature, willing to work within a team while also meeting professional goals
- A hunger for personal growth in and outside of the workplace
- A high standard for one’s work
WHY YOU’LL LOVE WORKING HERE:
- Opportunity to be a part of a team that cares about your personal life just as much as your professional life
- You like having fun and being a part of an awesome work family
- Opportunities for growth and development
- Discount on company services for you and your family and friends
- Amazing benefits: 100% paid insurance option, paid holidays, paid vacation (after 1 year of employment), monthly company meetings & many other fun activities and contests
Job Type: Full-time
Salary: $17.00 – $27.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- On call
- Weekend availability
Ability to commute/relocate:
- Carrollton, TX 75006: Reliably commute or planning to relocate before starting work (Preferred)
Supplemental pay types:
- Bonus pay
- Commission pay
Experience:
- Dispatching: 1 year (Required)
Education:
- High school or equivalent (Preferred)
Sign-On Bonus Up to $10,000 (Depending on experience)
ABOUT THIS ROLE:
Serving as the first in person interaction with our customers, the Service Technician’s focus is to provide the customer an exceptional experience while providing service in the customers home. The Service Technician will primarily perform service calls or maintenance calls and will be required to offer tailored options for the customer’s needs while being a champion of our values of honesty and integrity.
WHAT YOU WILL DO:
- Service, diagnose, and repair HVAC systems of varying age and complexity
- Exhibit extensive knowledge of HVAC equipment by component and manufacturer
- Provide and document customers with appropriate options based on findings
- Work with other personnel within the organization to ensure a great customer experience is being provided
WHAT WE EXPECT FROM YOU:
- Must be able to prove track record of working experience in HVAC Service Industry
- Must demonstrate commitment to company values
- Must build positive working relationships with both employees and customers
WHAT YOU WILL NEED:
- Minimum of 5 years HVAC experience preferred
- All necessary HVAC licensing
- A fun, positive, and competitive nature, willing to work within a team while also meeting professional goals
- A hunger for personal growth in and outside of the workplace
- A high standard for one’s work
WHY YOU’LL LOVE WORKING HERE:
- Opportunity to be a part of a team that cares about your personal life just as much as your professional life
- You like having fun and being a part of an awesome work family
- Opportunities for growth and development
- Discount on company services for you and your family and friends
- Amazing benefits: 100% paid insurance option, paid holidays, paid vacation (after 1 year of employment), monthly company meetings & many other fun activities and contests
Job Type: Full-time
Salary: Dependent on previous experience
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evening shift
- Monday to Friday
- On call
- Weekend availability
Supplemental pay types:
- Bonus pay
Education:
- High School Diploma
Ability to commute/relocate:
- Carrollton, TX 75006: Reliably commute or planning to relocate before starting work (Preferred)
